Thank you for purchasing our products (or at least shopping).

If you are not satisfied with your purchase, please contact us immediately at black.n.yellow.embroidery@gmail.com. We will do our absolute best to make things right. 

We do our best to ensure the accuracy of every order that is shipped out.

However, due to the nature of our business and products we sell, several types of products are exempt from being returned.

No refunds are available on personalized items or items that require personalization or special order. 

If our products arrived damaged in any way, please contact us right away and we will be happy to assist you with this matter.